Returns & Exchanges
At Oceanbuy Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship to Oceanbuy
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing